Return Policy

At Kamala Nighties, we value your satisfaction and strive to provide you with the best possible shopping experience. This Refund Policy outlines our guidelines for returns, refunds, and exchanges.

1. Returns and Refunds:

1.1. We offer a 30-day return policy. If you are not completely satisfied with the sizing of the product, you may return the item within 30 days of the delivery date to receive a refund or exchange.

 

1.2. To be eligible for a refund or exchange, the item must be in its original condition, with tags attached and in the original packaging. We reserve the right to refuse refunds for items that do not meet these criteria.

1.3. Refunds will be processed in the original form of payment used for the purchase. Please allow up to 10 business days for the refund to appear on your statement.

2. Return Process:

2.1. To initiate a return, please contact our customer support team through the contact information provided on our website. Our team will guide you through the process and provide you with a return authorization (RA) number.

2.2. Pack the item securely in its original packaging and include the RA number on the outside of the package.

2.3. Return shipping costs are the responsibility of the customer, except in cases where the item received is damaged or incorrect sizing. In such cases, we will provide a prepaid return label.

3. Exchanges:

3.1. If you wish to exchange an item for a different size, color, or style, please contact our customer support team for assistance. We will help you with the exchange process and provide guidance on any additional costs, if applicable.

4. Damaged or Incorrect Items:

4.1. If you receive a damaged or incorrect item, please contact our customer support team immediately. We will arrange for a replacement or a refund, and in such cases, return shipping costs will be covered by Kamala Nighties.

 

Contact Us:

If you have any questions or concerns regarding our refund policy, please reach out to our customer support team through the contact information provided on our website. We are here to assist you and ensure your satisfaction.

Thank you for choosing Kamala Nighties. Your support is greatly appreciated, and we are committed to delivering exceptional service and quality products.