Shipping Info

We offer a range of shipping options to ensure your convenience:

  • Standard Shipping: Our default and most cost-effective option. Estimated delivery time is typically 5 -7 business days within Australia.
  • Express Shipping: For those who can't wait to receive their order, we offer express shipping with delivery in 2-3 business days.
  • International Shipping: We also provide shipping options for customers outside of Australia, with delivery times varying based on the destination.

Shipping Costs: Shipping costs are calculated based on the weight and dimensions of your order and your selected shipping method. You can find the exact shipping cost at checkout before making your purchase. 

 

Order Processing: We aim to process and dispatch your order within 2-3 business days. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

 

Tracking Your Order: Once your order is shipped, you will receive a tracking number via email or SMS. This tracking number allows you to monitor the progress of your delivery in real-time.

 

Delivery Times: Please keep in mind that delivery times may vary based on your location, the selected shipping method, and external factors like public holidays or unforeseen delays. The estimated delivery times mentioned above are general guidelines.

 

Delivery Address: Please ensure that you provide an accurate and complete delivery address during checkout. We cannot be responsible for any delays or lost packages due to incorrect address details.

 

Delivery Issues: If you encounter any problems with your delivery, such as delayed shipments or damaged items, please contact our customer support team immediately. We are committed to resolving any issues promptly and efficiently.

 

Returns and Exchanges: For information on returns and exchanges, please refer to our dedicated Returns and Exchanges Policy. We aim to provide you with the best possible experience when it comes to addressing any concerns regarding your order.

 

Contact Us: If you have any questions or require further assistance regarding your order, shipping, or anything else, please feel free to reach out to our customer support team. You can find our contact information on our website.

 

Thank you for choosing Kamala Nighties. We value your trust and look forward to providing you with a seamless and satisfying shopping experience.